Refund and Returns

Health Coaches International is committed to fair and transparent application of fees and charges as well as the processing of refunds where applicable. Please note, you are required to declare that you have read and understood the terms and conditions before you can complete the enrolment process.

This policy outlines the circumstances under which a student may receive a full or partial refund of their course fees.

It is your responsibility to ensure that you are enrolling in the correct course and that you have the ability to complete the course. Please note Health Coaches International is not required to offer a refund if you have changed your mind or have already completed this course through another provider.

We encourage all potential students prior to enrolling and paying for a course to consider whether the chosen training course is appropriate for their needs.

  • All refund requests are considered on an individual basis by the Director.
  • Any refunds that are approved by the Director will be subject to the nonrefundable course administration fee. (*Please refer to Fee Schedule)
  • If you withdraw from a course after scheduled course commencement or after 7 days from your enrollment date, you will not be entitled to a refund. A statement of attainment will be issued for any units that have been satisfactorily completed.